The automobile industry is evolving rapidly everywhere in the world. Manufacturers are merging, component design and manufacture are now outsourced, brands are changing, and giant automakers are providing financial services to car buyers. All the biggest, most successful firms are now global companies.

Faced with cost pressures and increased competition, auto manufacturers and suppliers look for ways to build customer satisfaction, increase revenue growth, and improve aftersale services for future growth and profitability.

Although most companies that provide automotive technical services are new to the field, Detroit-based Valley Forge has specialized in this sector for 30 years. The company has a strong presence in Germany's car culture, as well.

In fact, the format of electrical schematics in automotive service manuals -- wiring diagrams -- was originated by Valley Forge electrical engineers. We are also known for our handling of service repair information and diagnostic data.

Valley Forge has set the pace for improvements in the changing landscape of this industry. We have adapted in several areas:

Automotive electronics
Diagnostic manuals for troubleshooting faulty electronic modules

Training
Dealership and Plant Personnel trained in theory, operation, diagnosis, service, and sales

Labor time studies and warranty management
Technology to help major original equipment manufacturers build in efficiencies and lower costs

Other services include:

• Product lifecycle management
• Technical documentation - operating and service guides
• Interactive wiring schematics
• Warranty reduction studies
• XML content management systems
• XML authoring and publication systems
• Legacy data conversion
• Process and change optimization
• Plant personnel training (computer-based, web-based or instructor-led)
• Launch support
• Government compliance/regulatory submissions
• Compliance reporting mechanisms
• Diagnostics, validation, and testing
• Product recall prevention methods
• Parts catalogs